Technical Assistance Now Available for Ongoing Learning The CBE can now assist parents and students with technical issues that arise while continuing ongoing learning. Parents of kindergarten to Grade 9 students or students in Grades 10-12 can call or email requests for assistance with CBE supported technology. Visit Technical Support for Students & Parents and choose “Support for G Suite" or “Support for Brightspace" for more information. This service is a temporary service available during the COVID-19 pandemic. Hours of operation will be Monday – Friday, 8:30 AM – 4:30 PM (excluding statutory holidays). Please have the following information accessible when you call: Student ID number Student Email address Student Password (we will not ask you for your password, but you must be able to enter it) Contact information: Phone: 403-817-7996 Email: ParentTechnicalSupport@cbe.ab.ca